Community Support Hubs

In the event of a serious flood or other emergency, Calderdale Council will open Community Support Hubs to assist affected communities.

Orange buckets filled with cleaning equipment.

What are Community Support Hubs?

Community Support Hubs are set up in partnership with emergency services and other local partners. They provide a safe space where people can get help and advice during a crisis. In a flooding incident, your local Hub may offer clean-up equipment, food, general assistance, and emotional support.

Where are they located?

Community Support Hubs are established in response to emergencies, so their exact locations cannot be predetermined. The decision on where to set up a Hub will depend on the location, nature, and severity of the incident to ensure the safety of the public and staff. If a safe physical location cannot be established or the situation does not require an in-person Hub, virtual Hubs may be set up instead.

In some areas of the Upper Calder Valley, which are more frequently affected by floods, there are well-established plans for specific buildings to serve as Hubs.

How do I find out where my local Hub is? 

In a flooding incident, please check Calderdale Council’s social media channels and the latest news section of this website for the locations of Community Support Hubs. 

 

Breakdown company rescuing a car submerged in flood water.

Other useful information

Avoid traveling to a Community Support Hub by car during a flood event. Driving through water is dangerous, as missing manholes hidden under floodwater and mud make driving conditions especially treacherous.

If you are unable to reach a Community Support Hub, you can report flooding and recovery needs on Calderdale Council’s website or by calling Customer First at 01422 288001. Teams will then arrange the appropriate support.

Back to the Top
arrow arrow
Website Feedback Your Opinion Matters Thank you for submitting your feedback
arrow

Have you found what you were looking for on our site today?

Yes, thank you
No, unfortunately not
I’m not sure, I’m still looking

Would you be willing to share a bit more detail about your site experience today? It will only take a few minutes of your time.

Yes please
No thank you

This will help us to make future improvements to our website to help you find the information that you need quickly and efficiently.

Skip to content