Business Flood Plan

The Environment Agency has prepared specific emergency plans for businesses in flash flood areas. For more information to help protect your business, staff, customers and visitor please contact them. (Businesses)

Alternatively complete the form below, print off and keep somewhere safe.

Flood emergency contacts

Environment Agency Flood Warnings Direct 0345 9881188
Calderdale Council 01422 288001 / Out of Hours 01422 288000
Local Radio Stations Radio Leeds: 92.4 FM and 103.9 FM (also 95.3 FM and 102.7 FM)
774 AM, Also online / available via DAB Radio.
Heart: 106.2 FM, Also online / available via DAB Radio.
Pulse: 102.5 FM and 96.9FM, Also online / available via DAB Radio
Phoenix: 96.7 FM, Also online
Useful Websites
Travel / Weather Information Met Office:
Highways Agency:
Emergency Services 101 or dial 999 in an emergency

Notes for my site

Location of electricity cut-off point  
Location of gas cut-off point  
Location of water cut-off point  
Valuable stock or equipment that should
be move if you have the time
Any hazardous chemicals (including oils
or bleach) which you need to keep secure
so they don't pollute flood water.
Location of backup data or files (e.g. accounts, customer/stock records)  

Business recovery contacts

Business Insurance Contact Details  
Insurance Company Telephone Number  
Insurance Policy Number  

If you rent your business property, add your landlord's contact details





What to do in the event of a flood

If a flood is imminent:

  1. Give specific roles to your staff.  Ask yourself, who is responsible for doing what? 

  2. Be aware and know the signs, because flooding can happen very suddenly. It is important to know what signs to look for in your particular location, so you can ACT FAST.  

    These signs might include:
    -    heavy rain or severe weather reports
    -    rising water levels with churning and dark water
    -    a build-up of debris in rivers or streams.

  3. Move valuable stock or equipment out of the way of floodwater if you are sure you can do this safely.

  4. Switch off your utilities (gas, electricity and water) if you are sure you can do this safely.

  5. Secure your property by locking doors and windows, setting alarms etc. if you are sure you can do this safely.

  6. Move staff and visitors to a safe place. 

  7. Where possible, do not walk or drive through floodwater. In a flash flood, most injuries and deaths happen when people try to cross floodwater. It only takes 15 cm (six inches) of fast-flowing water to knock an adult over, and only 60cms (two feet) of water to lift and sweep away a 4x4 or small lorry. There might also be hidden dangers like rubble and exposed drains under the water.

  8. Make sure everyone is accounted for and safe, and reassure those who need it.

  9. If emergency services do not attend the scene, contact the local authority on 01422 288001 to confirm that flooding is happening.  Out of hours you can contact the local authority on 01422 288000.

  10. Keep up to date by listening to the radio or by calling the Environment Agency Floodline on 0345 988 1188.

  11. Plan where to go if you get caught in a flash flood. If you are in a building with at least two storeys and you believe it is safer to stay where you are, you should do that. Move to a higher floor and wait for instructions from the emergency services. If you are in vulnerable accommodation such as a bungalow or a basement without access to higher floors – or if you are caught outside – you should take shelter in the nearest two-storey building or go to higher ground. Call 999 if you are trapped.

  12. If you need to move people to a rest centre, contact your local authority for instructions on 01422 288001, or out of hours call 01422 288000.

  13. Do not return to your site until the emergency services say it is safe.

  14. In the event of a flood, you should assess risks and the speed of water movement. At no time should you or your staff carry out any tasks that could put your life at risk. Call 999 if anyone is trapped or in danger, and wait for instructions from the emergency services.

  15. Complete the Business Flood Plan above.