This list includes details of many of the organisations and services you might need in the event of a flood. We recommend that you save it on your computer then print copies to keep near your telephone and in your emergency flood pack.

If you believe there is real and imminent risk
to your life ring 999 immediately.

 

Telephone Number

Email or website

Emergency contacts and links

Environment Agency Floodline
 – Information on current flood warnings

 

0345 988 1188
Type talk (for the hard of hearing):
0345 602 6340

 

https://flood-warning-information.service.gov.uk/warnings

 

Calderdale Council Community Safety & Resilience Team - Information on current emergencies

 

01422 288001
Out of business hours:
01422 288000

 

community-safety@calderdale.gov.uk

 

Up-to-date information about unforeseen disruptions to Council services and problems affecting Calderdale

 

0345 988 1188
0345 602 6340

 

 

https://www.calderdale.gov.uk/v2/emergencies
http://twitter.com/calderdale

 

 

Met Office weather warnings

 

-

 

https://www.metoffice.gov.uk/public/weather/warnings

 

Highways England live traffic information

 

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http://www.trafficengland.com

 

Report flooding

   

Environment Agency – report river flooding

 

0345 988 1188

 

-

 

Calderdale Council - report flooding of highways & streams

 

01422 288001
Out of business hours:
01422 288000

 

customer.first@calderdale.gov.uk 

 

Yorkshire Water – report flooding of sewers or water mains

 

0345 1 24 24 24

 

https://www.yorkshirewater.com/report

 

Canal & River Trust – report serious flooding from canals

 

0800 47 999 47

 

https://canalrivertrust.org.uk/contact-us/contacting-us-in-an-emergency

 

Community flood groups

   

Todmorden Flood Group

 

07368 263273‬

 

todmordenfloodgroup@gmail.com
https://www.facebook.com/groups/1949537811928070/

 

Hebden Bridge Flood Group

 

07580 168254

 

hebdenfloodgroup@gmail.com
https://www.facebook.com/groups/196401670849838

 

Mytholmroyd Flood Group

 

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roydwardens@gmail.com
https://www.facebook.com/Mytholmroydfloodsupport

 

Calder Valley Community Support Group (on Facebook)

 

-

 

www.facebook.com/groups/cvcsg

 

Help and advice during a flood

Citizens Advice Bureau

 

08444 111444

 

https://www.citizensadvice.org.uk

 

Food safety

 

-

 

https://www.food.gov.uk/business-guidance/food-safety-after-a-flood

 

Electrical safety

 

-

 

enquiries@electricalsafetyfirst.org.uk
https://www.electricalsafetyfirst.org.uk

 

Report a power cut

 

105

 

-

 

Northern Powergrid

 

0800 375675

 

https://www.northernpowergrid.com

 

Emotional support

Adults

   

Talking therapies are psychological treatments for mental and emotional problems like stress, anxiety and depression. There are two providers of NHS talking therapies in Calderdale and both accept self-referrals. They are:

SWYPFT

Insight Healthcare

 

 

 

 

 

01484 343700

0300 5550191

 

 

 

 

 

www.southwestyorkshire.nhs.uk

www.insighthealthcare.org

Healthy Minds is Calderdale’s mental health charity. It provides a range of services and support across Calderdale for people in emotional distress. These include projects in Hebden Bridge/ Hilltops and Todmorden.

Halifax office: 01422 345154

Hebden Bridge office: 01422 417357

Todmorden office: 01706 810311

www.healthymindscalderdale.co.uk

Safespace is run by Healthy Minds and provides telephone, text, Facebook messenger and face to face support for people in emotional distress. It is open on Weds, Fri, Sat and Sun evenings from 6pm to 10pm.

Phone: 01422 345154

Text: 07388 990227

Facebook: SafeSpace - Healthy Minds Calderdale
www.healthymindscalderdale.co.uk/safespace

Children

 

 

Calderdale Open Minds Partnership (CAMHS) provide specialist emotional support to children and young people. Mon - Fri 9.00am - 4.30pm and until 6.30pm on Tuesday and Wednesday evenings during Calderdale term-time.

01422 300001

 

www.calderdalecamhs.org.uk firstpointofcontact@calderdalecamhs.org.uk

Calderdale Open Minds helps with questions about emotional health and wellbeing and provides information on available support.

-

www.openmindscalderdale.org.uk

Kooth is an online counselling and emotional wellbeing platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

- www.kooth.com

ChildLine is a helpline for children and young people
up to 19 years of age.

0800 1111

(free calls and available 24 hours a day)

-

Preparing for flooding

   

Environment Agency

- Check your flood risk

- Sign up for flood warnings

- If you are concerned about river flooding or would like help preparing a personal flood plan

- River level information

 

0345 988 1188

https://www.gov.uk/check-flood-risk

https://www.gov.uk/sign-up-for-flood-warnings

https://www.gov.uk/prepare-for-flooding/future-flooding

https://flood-warning-information.service.gov.uk/river-and-sea-levels

Calderdale Council

- Information about evacuation and preparing for emergencies

- Information on flood recovery and resilience in Calderdale

 

01422 288001

 

-

-

 

community-safety@calderdale.gov.uk

Protecting your property

   

The National Flood Forum - A charity to help, support and represent people at risk of flooding. Their ‘Blue Pages’ guide is a directory of flood protection products and services that advise on how to protect your property against flooding.

 

01299 403055

 

www.nationalfloodforum.org.uk /
www.bluepages.org.uk

 

The Association of British Insurers

 

0207 600 3333

 

www.abi.org.uk

 

Flood Re - flood re-insurance scheme providing affordable home and business insurance for properties in flood risk areas.

 

-

 

http://www.floodre.co.uk

 

PCA Flood Protection Group - PCA is the trade association representing property specialists

 

0844 375 4301

 

http://www.property-care.org/homeowners/flood-protection/flood-protection-and-your-property/

 

Royal Institute of Chartered Surveyors - help finding a surveyor

 

-

 

www.ricsfirms.com 

 

British Damage Management Association - advise on flood recovery, and restoration practitioners

 

01858 414278

 

www.bdma.org.uk

 

British Standards Institution - maintains a list of all manufacturers of flood protection products that have been tested and achieved Kitemark accreditation

 

-

 

www.kitemark.com

 

Financial assistance and support

Calderdale Council – financial assistance in the event of a flood - https://www.calderdale.gov.uk/v2/residents/environment-planning-and-building/flooding/what-help-available#assistance

Watermark Fund - community-led fund to protect from future flooding

 

-

 

http://watermarkfund.org/calderdale/

 

FloodSave - match funded savings scheme for those at risk of flooding

 

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http://www.cffc.co.uk/floodsave/

 

Local radio stations

   
Radio Leeds: 92.4 FM
and 103.9 FM
(also 95.3 FM and
102.7 FM) 774 AM.
  http://www.bbc.co.uk/radioleeds / available via DAB Radio.
Heart: 106.2 FM  

http://www.heart.co.uk/on-air/how-to-listen/listen-online / available via DAB Radio.

Pulse: 102.5 FM and 96.9 FM  

http://www.pulse102.com / available via DAB Radio

Phoenix: 96.7 FM

 

http://www.phoenixfm.co.uk