This list includes details of all the organisations and services you might need in the event of a flood.  We recommend that you save it on your computer then print copies to keep near your landline telephone and in your emergency flood pack.

If you believe there is real and imminent risk
to your life ring 999 immediately.

  Telephone Number Email or website

Environment Agency

   
Environment Agency 24h emergency hotline 0800 80 70 60 -
If you are concerned about river flooding or would like help in preparing a personal flood plan 0345 988 1188 https://www.gov.uk/prepare-for-flooding/future-flooding
Floodline Warnings Direct
- Type talk (for the hard of hearing)
0345 988 1188
0345 602 6340

www.gov.uk/environment-agency/ 

Sign up for free flood warnings 0345 988 1188 https://floodsdestroy.campaign.gov.uk/

River level forecasts

 

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https://flood-warning-information.service.gov.uk/river-and-sea-levels

 

Calderdale Council

   
If you would like information about evacuation and preparing for emergencies 01422 288001 emergencyplanning@calderdale.gov.uk 
To report flooding of highways & streams 01422 288002 customer.first@calderdale.gov.uk 
Out of business hours 01422 288000 emergencyplanning@calderdale.gov.uk
Information about school closures or the cancellation of events -

https://www.calderdale.gov.uk/v2/emergencies
http://twitter.com/calderdale

Information on flood recovery and resilience in Calderdale

 

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https://www.calderdale.gov.uk/v2/residents/environment-planning-and-building/flooding

 

Community Flood Groups

   
Todmorden Flood Group 07368 263273‬

todmordenfloodgroup@gmail.com
https://www.facebook.com/groups/1949537811928070/

Hebden Bridge Flood Group 07580 168254

hebdenfloodgroup@gmail.com
https://www.facebook.com/groups/196401670849838

Mytholmroyd Flood Group -

roydwardens@gmail.com
https://www.facebook.com/Mytholmroydfloodsupport

Calder Valley Community Support Group (on Facebook)

 

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www.facebook.com/groups/cvcsg

 

Yorkshire Water

   

Flooding of sewers or water mains

 

0345 1 24 24 24

 

www.yorkshirewater.com
www.yorkshirewater.com/flooding
www.yorkshirewater.com/report

 

Canal & River Trust

   

Serious flooding from canal

 

0800 47 999 47

 

https://canalrivertrust.org.uk/contact-us/contacting-us-in-an-emergency

 

Met Office

Check on the weather by visiting the Met Office website

 

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http://www.metoffice.gov.uk/

 

Highways Agency

 

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http://www.highways.gov.uk/traffic-information

 

Emotional support

   

Calderdale Talking Therapies (Insight Health Care) - A self-referral service offering psychological support for adults registered with a Calderdale GP

 

0300 5550191

 

calderdale@insighthealthcare.org

 

South West Yorkshire Partnership Trust (IAPT) - A self-referral service offering psychological therapies for adults registered with a Calderdale GP

 

01484 343700

 

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Healthy Minds - Peer-led wellbeing groups

 

01422 345154

 

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Samaritans

 

116123

 

jo@samaritans.org

 

SANE

 

0300 304 7000 (4.30pm – 10.30pm daily)

 

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Mind

 

0300 123 3393 (9am to 6pm Monday – Friday, except Bank Holidays)
Text: 86463

 

info@mind.org.uk

 

Other Useful Contacts

   

The National Flood Forum - A charity to help, support and represent people at risk of flooding. Their ‘Blue Pages’ guide is a directory of flood protection products and services that advise on how to protect your property against flooding.

 

01299 403055

 

www.nationalfloodforum.org.uk /
www.bluepages.org.uk

 

The Association of British Insurers

 

0207 600 3333

 

www.abi.org.uk

 

Flood Re - flood re-insurance scheme providing affordable home and business insurance for properties in flood risk areas.

 

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http://www.floodre.co.uk

 

PCA Flood Protection Group - PCA is the trade association representing property specialists

 

0844 375 4301

 

http://www.property-care.org/homeowners/flood-protection/flood-protection-and-your-property/

 

Royal Institute of Chartered Surveyors - help finding a surveyor

 

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www.ricsfirms.com 

 

British Damage Management Association - advise on flood recovery, and restoration practitioners

 

01858 414278

 

www.bdma.org.uk

 

British Standards Institution - maintains a list of all manufacturers of flood protection products that have been tested and achieved Kitemark accreditation

 

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www.kitemark.com

 

Citizens Advice Bureau  08444 111444 www.adviceguide.org.uk/england.htm
Food safety - www.food.gov.uk/science/microbiology/flood
Electrical safety -

enquiries@electricalsafetyfirst.org.uk

www.electricalsafetyfirst.org.uk

Report a power cut 105 -
Northern Powergrid 0800 375675 www.northernpowergrid.com

Watermark Fund - community-led fund to protect from future flooding

 

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http://watermarkfund.org/calderdale/

 

FloodSave - match funded savings scheme for those at risk of flooding

 

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http://www.cffc.co.uk/floodsave/

 

Local Radio Stations

   
Radio Leeds: 92.4 FM
and 103.9 FM
(also 95.3 FM and
102.7 FM) 774 AM.
  http://www.bbc.co.uk/radioleeds / available via DAB Radio.
Heart: 106.2 FM  

http://www.heart.co.uk/on-air/how-to-listen/listen-online / available via DAB Radio.

Pulse: 102.5 FM and 96.9 FM  

http://www.pulse102.com / available via DAB Radio

Phoenix: 96.7 FM

 

http://www.phoenixfm.co.uk