Useful Contacts

This list includes details of all the organisations and services you might need in the event of a flood.  We recommend that you save it on your computer then print copies to keep near your landline telephone and in your emergency flood pack.

If you believe there is real and imminent risk
to your life ring 999 immediately.

  Telephone Number Email or website
Environment Agency -    
Environment Agency emergency hotline 0800 807060 -
If you are concerned about river flooding or would like help in preparing a personal flood plan 0345 506506 www.gov.uk/environment-agency/
Floodline Warnings Direct 0845 988118 www.gov.uk/environment-agency/ 
Calderdale Council –    
If you would like information about evacuation and preparing for emergencies 01422 288001 emergencyplanning@calderdale.gov.uk 
To report flooding of highways & streams 01422 288002 customer.first@calderdale.gov.uk 
Out of business hours 01422 288000 business@calderdale.gov.uk
Information about school closures or the cancellation of events -

http://www.calderdale.gov.uk/council/emergencies/index.html

http://twitter.com/calderdale

Community Flood Groups –    
Todmorden Flood Group 07877 695181 todmordenfloodgroup@gmail.com
Hebden Bridge Flood Group 07580 168254 hebden@cvcsg.org
Mytholmroyd Flood Group   roydwardens@gmail.com
Calder Valley Community Support Group (on Facebook) - www.facebook.com/groups/cvcsg
Yorkshire Water -    
Flooding of sewers or water mains 0800 573553  
Canal & River Trust -    
Flooding from canal 0845 6715530  
Met office - - http://www.metoffice.gov.uk/
Highways Agency - - http://www.highways.gov.uk/traffic-information
Other Useful Contacts -    
The National Flood Forum - Their ‘Blue Pages’ guide is a directory of flood protection products and services that advise on how to protect your property against flooding. 01299 403055 www.nationalfloodforum.org.uk /
www.bluepages.org.uk
The Association of British Insurers 02076 003333 www.abi.org.uk
The Flood Protection Association -represents manufacturers and designers of flood defence products  03333 238701  www.thefpa.org.uk 
Royal Institute of Chartered Surveyors - help with finding a Surveyor - www.ricsfirms.com 
British Damage Management Association - advise on flood recovery, and restoration practitioners 07000 8432362 www.bdma.org.uk
British Standards Institution - maintains a list of all manufacturers of flood protection products that have been tested and achieved Kitemark accreditation - www.kitemark.com
Citizens Advice Bureau  08444 111444 www.adviceguide.org.uk/england.htm
Food Safety - www.food.gov.uk/science/microbiology/flood
Electrical safety 02034 635100 www.electricalsafetyfirst.org.uk
Repot a Power Cut  105 -
Northern Powergrid 0800 375675 www.northernpowergrid.com
Local Radio Stations –    
  Radio Leeds: 92.4 FM
and 103.9 FM
(also 95.3 FM and
102.7 FM) 774 AM.
http://www.bbc.co.uk/radioleeds / available via DAB Radio.
  Heart: 106.2 FM.

http://www.heart.co.uk/on-air/how-to-listen/listen-online / available via DAB Radio.

  Pulse: 102.5 FM and 96.9FM

http://www.pulse102.com / available via DAB Radio

 

Phoenix: 96.7 FM

http://www.phoenixfm.co.uk