Useful Contacts

This list includes details of all the organisations and services you might need in the event of a flood.  We recommend that you save it on your computer then print copies to keep near your landline telephone and in your emergency flood pack.

If you believe there is real and imminent risk
to your life ring 999 immediately.

  Telephone Number Email or website
Environment Agency -    
Environment Agency emergency hotline 0800 807060 -
If you are concerned about river flooding or would like help in preparing a personal flood plan 0345 506506
Floodline Warnings Direct 0845 988118 
Calderdale Council –    
If you would like information about evacuation and preparing for emergencies 01422 288001 
To report flooding of highways & streams 01422 288002 
Out of business hours 01422 288000
Information about school closures or the cancellation of events -

Community Flood Groups –    
Todmorden Flood Group 07877 695181
Hebden Bridge Flood Group 07580 168254
Mytholmroyd Flood Group
Calder Valley Community Support Group (on Facebook) -
Yorkshire Water -    
Flooding of sewers or water mains 0800 573553  
Canal & River Trust -    
Flooding from canal 0845 6715530  
Met office - -
Highways Agency - -
Other Useful Contacts -    
The National Flood Forum - Their ‘Blue Pages’ guide is a directory of flood protection products and services that advise on how to protect your property against flooding. 01299 403055 /
The Association of British Insurers 02076 003333
The Flood Protection Association -represents manufacturers and designers of flood defence products  03333 238701 
Royal Institute of Chartered Surveyors - help with finding a Surveyor - 
British Damage Management Association - advise on flood recovery, and restoration practitioners 07000 8432362
British Standards Institution - maintains a list of all manufacturers of flood protection products that have been tested and achieved Kitemark accreditation -
Citizens Advice Bureau  08444 111444
Food Safety -
Electrical safety 02034 635100
Repot a Power Cut  105 -
Northern Powergrid 0800 375675
Local Radio Stations –    
  Radio Leeds: 92.4 FM
and 103.9 FM
(also 95.3 FM and
102.7 FM) 774 AM. / available via DAB Radio.
  Heart: 106.2 FM. / available via DAB Radio.

  Pulse: 102.5 FM and 96.9FM / available via DAB Radio


Phoenix: 96.7 FM