New Calderdale Emergency Volunteer Database

Following the floods of Boxing Day 2015 thousands of people volunteered to help communities to get back on their feet again. Hundreds of people volunteered directly at community and council run Community Support Hubs and as part of the registration process volunteers gave us their names and mobile phone numbers.

In October 2016; Calderdale Council along with the Environment Agency and other partners launched its Flood Action Plan. As this plan the Council is building a database of volunteers who can be texted in the event of an flood or other incident and kept up to date on latest “peacetime” flood news and training opportunities.

All personal data that was given to the flood hubs was collated, ‘data cleansed’ and brought together into one council system. As most of the data did not include useful contact details such as email addresses it was decided to SMS text a short and simple survey to all mobile numbers held by the Council. This data will be used to create a simple database which volunteers can self-service their accounts, change their contact details and unsubscribe from newsletters.

The text survey questions are:

  • What is your email address?
  • What is your postcode?
  • What is your full name?

Due to data protection legislation Calderdale Council will only be able to add to the database those people who reply to the text survey or signup separately through this website (coming soon). To remain on the list of volunteers who will receive SMS texts in event of an incident and receive regular "peacetime" newsletters - please reply to the text survey. The council will not pass on details to third parties for marketing purposes.

If you have any questions about this process or any other matters relating to flood volunteering, please feel free to contact John Beacroft-Mitchell, Neighbourhood Co-ordinator (Flood Recovery and Resilience)